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Frequently asked questions
General1
Product Quality
Payment Processing
Orders
Shipping
Product Selection
We process most orders within 24 hours. Within 24hrs of us receiving payment you will receive a tracking link, and depending on which shipping method you choose delivery time can be anywhere from 3-20 days.
Typically with Xpresspost orders will arrive in 5-7 business days anywhere in Canada (2-3 Business Days for Western Canada)
If your order has not arrived and it has been longer than 10 business days since the date of shipping, we will be happy to reship it for you.
We ship packages with signature release to prevent lost or stolen packages, therefore in cases where the tracking information shows the item was delivered and signed for, we cannot reship or provide a refund.
If the order was not delivered because the address information left at checkout was incomplete or incorrect (such as missing a unit number), we will at our discretion charge for shipping a replacement package.
Due to the nature of our products, and in order to be able to maintain a certain amount of banking privacy, we are not able to offer refunds or returns, so all sales are final.
That being said, If there is a problem with your order, please reach out to us and we will likely ship you a free replacement.
Yes they can be, however this is not necessarily their intended purpose.
If you do wish to use microdose capsules in a larger dose, we highly recommend making a tea, and emptying the capsules into it, as this will allow you to benefit the most from the dosage taken. In addition, waiting at least two days after microdosing to allow your receptors to clear will also greatly enhance the experience.
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